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Free delivery on orders over ₹9,999

  • Track order
  • Assembly
  • Measuring guide
Darukala
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Delivery, Assembly and Questions

Orders, delivery, payments and returns. Can't find your answer? Contact us.

Delivery and Assembly

When will my furniture arrive?

Every piece is made to order and dispatched within 5 working days. Enter your PIN code on the product page to see the date for your address; far PIN codes take a few extra days.

What is Delivery and assembly?

Choose it at checkout (₹999): our team carries the furniture to your room, assembles it and takes the packaging away.

Do you deliver everywhere?

Almost everywhere in India. We cannot deliver to Andaman and Nicobar or Ladakh yet; north-eastern PIN codes take about four to five extra days and do not offer Cash on Delivery.

Sizes and Care

How do I know it will fit?

Each product lists its measurements and the doorway it needs. Our measuring guide shows what to measure.

What does the warranty cover?

We promise five years on frames and joinery and three years on upholstery against manufacturing faults.

Orders

How do I track my order?

Open Track your order and enter your order number with the phone number or email address you ordered with.

Can I change or cancel my order?

Write to us from our contact page with your order number as soon as you can. Once an order is dispatched it cannot be changed.

Delivery

How much does delivery cost?

Delivery is free on orders of ₹9,999 or more. Below that, the charge for your PIN code is shown at checkout, before you pay.

How long does delivery take?

We dispatch within 5 working days; delivery takes 5-9 working days after that, by PIN code. Each product page shows the date for your PIN code.

Payments

Which ways can I pay?

Checkout lists every way you can pay, including Cash on Delivery.

Do prices include GST?

Yes. Every price on the store includes GST.

Returns

Can I return something?

You can return an item within 10 days of delivery, unused and in its packaging. Our returns policy has the details.

My order arrived damaged. What do I do?

Write to us from our contact page with your order number and a photo, and we will put it right.

Darukala

Solid wood and soft seats, made to order in Pune and delivered to your room.

  • Prices include GST
  • Track any order with its number

Rooms

  • Living Room
  • Dining
  • Bedroom
  • Storage
  • Study

Darukala

  • Our Workshop
  • Delivery and Assembly
  • Contact Us
  • Measuring Guide

Help

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